Golden Rule Builders

Awards & Recognition

Golden Rule Builders Awarded “Best of Houzz 2015″ in Customer Satisfaction

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Golden Rule Builders was awarded “Best Of Houzz 2015″ by Houzz, the leading platform for home remodeling and design. Customer Satisfaction honors are determined by a variety of factors, including the number and quality of client reviews a professional received in 2014. Design award winners’ work was the most popular among the more than 16 million monthly users on Houzz.

Golden Rule Builders Wins “Big 50” Award from Remodeling Magazine

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Photo Credit: Fauquier Fotos

Joel Barkman
Golden Rule Builders, Catlett, VA
Full-service remodeling
Years in business: 27
2014 volume: $5.5 million
Staff: 10 office, 17 field

When Joel Barkman started out as a remodeler, he did it all. He swung a hammer. He did the bidding. He answered the phones. These days, Barkman’s role isn’t in the field, it’s on the sidelines as a mentor. Though he doesn’t miss the hectic nature of it all, Barkman says it’s not always easier to train his employees to do the job.

“It’s [different] when you’re sitting in the back and managing the business rather than being the guy with the toolbelt on,” Barkman says. But Barkman is also a strong believer in the power of education—especially when it comes to thorough process reviews—and almost half of all of his time is spent showing his workers how to work more efficiently.

“We spent a lot of time and money on education and reviews,” he says. “That’s one of the things I’ve learned over the years. That, and always hire people who are better than yourself.”

Takeaways
Setting a mood for the year ahead can really boost morale and focus expectations. “The theme this year is bringing back the wow to the client,” he says. To show his team the how it feels to be wowed, he took them to the 5-star Salamander Resort in Middleburg, Va. “We left the office in a customized coach and had a tour of the resort, we had a 5-star dinner, then we had someone from the facility speak to us about what it means to be a 5-star facility.” What he hopes his employees got out of the excursion was a sense of how good it felt to get top-of-the-line service. That way, they could deliver the same to clients.
Review, review, review: Each year, Golden Rule performs a SWOT analysis on its costs, employees and their skillsets, strengths, weaknesses, opportunities, and growing trends. If something doesn’t work, they stop doing it. If something is working well, they focus on it.
Setting a 10-year goal is extremely beneficial. “When we established it three or four years ago, our 10-year goal was to make 10 million [dollars per year] as a company,” says Barkman. “We had an organizational chart that followed each growth and what intervals you hired. We charted it from where we were at 3 million to 10 million. So far we’ve been ahead of schedule.”

Visit the Big50 Remodeling Magazine website here: Bog50 Website

Golden Rule Builders Awarded “Best of Houzz 2014” in Customer Satisfaction

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Golden Rule Builders was awarded “Best Of Houzz 2014” by Houzz, the leading platform for home remodeling and design. Customer Satisfaction honors are determined by a variety of factors, including the number and quality of client reviews a professional received in 2013. Design award winners’ work was the most popular among the more than 16 million monthly users on Houzz.

Be sure to follow Golden Rule Builders on Houzz!

Fauquier County Chamber 2010 Business Person of the Year

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Joel Barkman, owner of GRB, was named 2010 Business Person of the Year byFauquier County Chamber, who said, “Barkman has worked tirelessly in the building industry as chapter president of the Northern Virginia Building Industry Association, and has volunteered on many committees including the Fauquier County Business Advisory Council, and numerous others. He is a respected Elder in his church, and has helped those in need by making contributions and raising funds for the area’s homeless shelters and for those in need of affordable housing. A leader in the “green building” movement, this year’s winner is a proponent of responsible building practices, sustainable design, and environmental stewardship – all of which help make for a stronger Fauquier County.”